Frequently Asked Questions
Everything you need to know about your Oh Clementine experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Once your order is shipped, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that sale items and intimate apparel are final sale.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style team for advice.
Do you offer international shipping?
Yes, Oh Clementine ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer interest-free installments through Klarna and Afterpay.
How should I care for my Oh Clementine garments?
To maintain the quality of our fabrics, we recommend following the care label instructions on each piece. Most of our delicate items prefer a cold hand wash and being laid flat to dry.